Strategy
Service design
We provide strategy, service design and ways of working services for companies and organizations throughout the healthcare ecosystem. Because we focus on the healthcare industry, our processes and services are specially tailored to your unique challenges and situations. Our clients run from pharmaceutical companies to healthcare providers, startups to corporations.
We focus on the experience layer: Whether it is understanding the patient experience in order to provide better services, enriching the customer experience to help them serve their customers, or enhancing the employee experience to help them understand strategic initiatives and large-scale transformations, we work side-by-side with you, hands-on, to make sure your activities have the best possible real-world impact.
As a rapidly changing business environment causes healthcare organizations to reevaluate many core principles – from how they interact with patients and physicians to how they bring value to the entire healthcare system – long-term success requires new ways of thinking and acting.
We work with our clients to:
Patient-centricity is already a central theme in healthcare. This does not mean simply understanding the patient journey, but also being able to provide solutions that improve the holistic patient experience – together with other healthcare stakeholders.
We work with our clients to:
As the healthcare ecosystem changes focus from volume to value, the value chains are also changing, opening an opportunity for pharmaceutical companies to move toward becoming holistic partners for healthcare providers.
We work with our clients to:
We make it easy to get started working with us - and instead of providing theory and expecting you to figure out the rest, we work together with you to ramp up your team’s skills and capabililities as quickly as possible.
The foundation for patient-centric development
A fast-paced and iterative way of working
Real business impact based on customer feedback
We’d love to set up a short meeting to hear about your challenges and goals.
We hope you’ll get some fresh insights and new ideas for accelerating your healthcare transformation - and if there is potential for us to help you, all the better. But no strings attached!
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Please get in touch with Kenneth Salonius if you should have any questions or if you need more details.
Strategy | Collaboration | Sales
kenneth@vertical.vc